Truist Bank Hours: The Complete Guide
Born from the BB&T + SunTrust merger — now the 7th largest U.S. bank. Friday until 6 PM, drive-through at 8:30 AM, and a $100 overdraft cushion. 2,000 branches across 18 Southeast states. Everything you need to know.
Quick Answer
Mon – Thu
9 AM – 5 PM
Drive-through 8:30
Friday
9 AM – 6 PM
Extra hour
Saturday
9 AM – 1/2 PM
Select branches
Sunday
Closed
Truist operates ~2,000 branches across 18 states + D.C. Use the Truist branch locator to confirm your branch's hours. Former BB&T and SunTrust branches may still have slightly different schedules.
🕑 Last verified: August 2026. Branch hours may vary — confirm with your location.
The BB&T + SunTrust Merger: What Changed (and What Didn't)§
In December 2019, BB&T Corporation (headquartered in Winston-Salem, NC, founded 1872) and SunTrust Banks (headquartered in Atlanta, GA, founded 1891) merged to form Truist Financial Corporation in the largest U.S. bank merger since the 2008 financial crisis. The $66 billion deal created the 7th largest bank in the United States by total assets (approximately $535 billion), with a combined workforce of over 50,000 employees. The Truist brand launched in 2020, but the real customer impact came in phases:
Merger Timeline
December 2019: Merger approved by regulators and completed. Truist Financial Corporation formed.
2020: Branch signage began changing from BB&T and SunTrust to Truist. Both legacy apps and online platforms continued operating.
February 2022: Former SunTrust customers migrated to Truist systems. New routing numbers, new app, new online banking.
March 2023: Former BB&T customers migrated to Truist systems. Migration complete — all customers now on a single platform.
2022–2024: Approximately 400 branches closed where BB&T and SunTrust had overlapping locations. Most closures in Charlotte, Atlanta, Jacksonville, and the Virginia/DC corridor.
Former BB&T Customers
Your BB&T account became a Truist account. Routing numbers changed. Debit cards reissued with Truist branding. Online and mobile banking migrated to the Truist app (BB&T app discontinued). Your branch is now a Truist branch with the same staff — but hours may have changed to align with the Truist standard schedule.
Former SunTrust Customers
Same story: accounts migrated, routing numbers changed, SunTrust app discontinued. Some SunTrust-era products (like certain SunTrust Signature Advantage checking features) were consolidated into Truist equivalents. If you haven't used your account since the migration, you'll need to set up new Truist online banking credentials.
Branch Closures
In markets where BB&T and SunTrust had overlapping branches (common in North Carolina, Virginia, Georgia, Florida), Truist closed duplicate locations. Approximately 400 branches were closed or consolidated during 2022–2024. If your old BB&T or SunTrust branch was closed, the locator shows the nearest active Truist branch.
Truist's Scheduling Advantages§
Friday Until 6 PM
Many Truist branches extend Friday lobby hours to 6:00 PM. This matches Bank of America and PNC, and beats Chase (typically 5 PM Friday) and Wells Fargo (5 PM). The extra hour on Friday is particularly valuable in the Southeast, where Truist is often the dominant bank — having one more hour than the nearest Chase or Wells Fargo competitor matters.
Not universal: The Friday 6 PM close is common but not at every branch. Smaller branches in rural markets may close at 5 PM even on Friday. Check the locator for your specific branch's Friday hours.
Drive-Through at 8:30 AM
At Truist branches with drive-through service (common in the suburban Southeast), the drive-through typically opens at 8:30 AM — 30 minutes before the 9 AM lobby opening. On the closing side, the drive-through may stay open until 5:30 PM Monday–Thursday and 6:30 PM on Friday.
Saturday drive-through: May extend 30 minutes past the Saturday lobby close (1:30 or 2:30 PM depending on the branch). This is your buffer if you're running late on Saturday morning.
Truist One Checking & Truist Assist: How They Work§
Truist One Checking
Monthly fee: $12 (waived with $500+ direct deposit, $500+ daily balance, or linked Truist credit card/mortgage/personal loan).
Includes: Truist Assist overdraft cushion, Zelle, mobile deposit, online bill pay, and access to all Truist ATMs.
Comparison to Chase: Same $12 fee, same $500 direct deposit waiver threshold. But Truist adds the $100 overdraft cushion (Chase's is $50) and allows waiver via a linked credit card or loan (Chase doesn't).
Comparison to Huntington: Huntington's Asterisk-Free Checking is $0/month with no conditions. If you're in both footprints (mainly the Carolinas and Virginia overlap), Huntington is cheaper for basic checking.
Truist Assist (Overdraft Protection)
How it works: If your account goes negative by $100 or less at end of business day, no overdraft fee. If you're overdrawn by more than $100, the standard $36 fee applies.
Comparison: Chase's Overdraft Assist cushion is $50. Truist's $100 cushion absorbs twice as many small overdrafts. Huntington's 24-Hour Grace waives fees regardless of overdraft amount if you fix it by the next business day — still more generous than Truist, but Truist beats Chase.
Automatic: No enrollment needed. Applies to all Truist One Checking accounts. The cushion resets daily.
Mobile Deposit, Wire Transfers & Direct Deposit§
Mobile Check Deposit
Cutoff: 8:00 PM Eastern Time on business days.
Daily limit: $5,000 standard personal accounts.
Availability: First $225 same business day (Reg CC). Remainder next business day.
Note: The 8 PM ET cutoff matches BofA's local-time cutoff (in ET markets) and Huntington. Chase (11 PM ET) and Wells Fargo (9 PM PT) offer later windows.
Wire Transfers
Domestic: Same-day if submitted before 4:00 PM ET. Available in-branch and through Truist online banking.
International: 1–5 business days.
Incoming: Posted same day if received before Fedwire closes (~6 PM ET).
Fees: Domestic outgoing ~$30, international outgoing ~$50.
Direct Deposit
Posting: Between midnight and 6:00 AM ET on the scheduled pay date.
Early deposit: Not widely offered as a standard feature.
Holiday paydays: Most employers advance to Friday before.
Fee waiver: $500+ direct deposit waives the $12/mo Truist One Checking fee. Multiple deposits count toward the threshold.
Where Truist Has Branches: 18 States, Southeast Core§
Truist's ~2,000 branches are concentrated in the Southeast and Mid-Atlantic — the combined footprint of legacy BB&T (strongest in the Carolinas, Virginia, West Virginia) and legacy SunTrust (strongest in Georgia, Florida, Tennessee). In many Southeast markets, Truist is the dominant local bank with more branches than Chase, BofA, or Wells Fargo.
Strongest Markets
North Carolina (BB&T HQ was Winston-Salem), Georgia (SunTrust HQ was Atlanta), Virginia, Florida (Jacksonville, Tampa, Orlando, Miami), Tennessee (Nashville, Memphis), South Carolina, Alabama, Maryland, and Washington D.C. In Charlotte, Raleigh, Atlanta, and Richmond, Truist often has more branches than Chase or Wells Fargo. The merger combined BB&T's dominance in the Carolinas and Virginia with SunTrust's dominance in Georgia, Florida, and Tennessee — creating the strongest Southeast branch network of any single bank.
Moderate Coverage
Texas (Houston, Dallas metro — from BB&T's expansion), Pennsylvania (Philadelphia and central PA — BB&T territory), New Jersey (northern NJ — BB&T territory), West Virginia (BB&T's oldest market), Kentucky, Indiana, Mississippi. Coverage is thinner here — you may need to drive 15–30 minutes to find a branch compared to 5 minutes in the core Southeast.
Not Available
No branches west of Texas. No California, no Mountain West, no Pacific Northwest, no Midwest (no Ohio, Michigan, Illinois, Minnesota). If you live outside the Southeast/Mid-Atlantic corridor, Truist is not available for in-person banking. LightStream personal loans work nationwide, and Truist online/mobile banking functions everywhere, but branch access is limited to 18 states.
The geographic trade-off: Truist's 18-state footprint means it's not a good choice if you plan to move outside the Southeast. If you're a military family who might PCS to the West Coast or Midwest, Chase (48 states) or Wells Fargo (36 states) are safer long-term choices. If you're settled in the Southeast permanently, Truist's local density and competitive products make it a strong option.
LightStream: Truist's Nationwide Lending Platform§
Even if you don't live in Truist's 18-state branch footprint, you may interact with Truist through LightStream — its online lending division. LightStream existed under SunTrust before the merger and continues as a Truist subsidiary. It offers unsecured personal loans, auto loans, and home improvement loans nationwide with no branch visit required.
What LightStream Offers
Low fixed rates on personal loans ($5K–$100K), auto purchase and refinance, home improvement, medical expenses, and debt consolidation. No fees — no origination fee, no prepayment penalty, no late fees. Same-day funding for loans approved before 2:30 PM ET. A rate-beat program promises to beat any qualifying competitor's rate by 0.10 percentage points.
Why It Matters for Hours
LightStream is entirely online — no branch visit needed at any point. Apply online, get approved online, funded directly to your bank account. Customer service is available Mon–Fri 8 AM–10 PM ET, Sat–Sun 9 AM–6 PM ET. If you need a Truist lending product but don't live near a branch, LightStream is the solution.
Best Time to Visit & Saturday Strategy§
Saturday: Arrive by 9:15 AM. Saturday staffing is reduced, and the 1–2 PM close gives you a 4–5 hour window but it fills fast. Book banker appointments online — walk-in Saturday availability is limited. If you need a cashier's check or notary, call ahead to confirm the branch offers it on Saturday (not all do).
Friday evening: The 5–6 PM window is underutilized. Most people don't realize Truist stays open until 6 PM Friday. Traffic typically peaks between 12–2 PM on Friday (lunch rush) and drops after 4 PM. The 5–6 PM slot is often the quietest Friday hour — and it's an hour that Chase and Wells Fargo customers don't have.
Best weekday times: Tuesday and Wednesday between 9:00 and 10:30 AM. Monday mornings see weekend backlog and are consistently the busiest morning of the week. Thursday and Friday afternoons are heavier with paycheck deposits near the 1st and 15th of the month.
Drive-through: The 8:30 AM opening gives you 30 minutes before the lobby opens. For quick deposits, this is your fastest option with virtually no wait. Saturday drive-through extends past the lobby close by 15–30 minutes — your safety valve if you arrive at 12:55 PM and the lobby is closing.
Avoid: The first and last business days of the month are high-traffic for tellers (rent checks, auto-pay issues, statement inquiries). If your transaction can wait a day, skip the 1st and the last business day of the month.
What Works When Your Truist Branch Is Closed§
Truist operates a network of ATMs across its 18-state footprint. Many are in branch vestibules accessible 24/7 with your debit card. The Truist Mobile app provides most banking functions after hours, and the merged platform now offers a unified experience for all former BB&T and SunTrust customers.
24/7 Services
Truist ATMs: Cash withdrawals, deposits at Truist ATMs, balance checks. Vestibule ATMs accessible 24/7 with debit card.
Truist Mobile app: Mobile deposit (8 PM ET cutoff), bill pay, Zelle, card lock/unlock, spending alerts.
truist.com: Full online banking including wire transfer initiation.
Zelle: Instant person-to-person transfers, 24/7.
Fraud: 1-844-4TRUIST (1-844-487-8478), 24/7.
Branch-Only
Cashier's checks: Teller-only during lobby hours.
Safe deposit box: Lobby hours only.
Notary services: At branches with a notary on staff.
Complex accounts: Business, trust, and investment accounts.
Mortgage closings: In-person wet signature required.
Foreign currency: Order through branch (2–5 business days).
Truist vs. Southeast Competitors§
| Feature | Truist | Chase | BofA | Wells Fargo |
|---|---|---|---|---|
| Friday close | 6 PM (many) | 5 PM (metro 6) | 6 PM | 5 PM |
| Saturday close | 1–2 PM | 1–2 PM | Noon–1 PM | Noon |
| Drive-through opens | 8:30 AM | 9 AM | 8:30 AM | 8–8:30 AM |
| Branches | ~2,000 | ~4,700 | ~3,800 | ~4,500 |
| States | 18 (Southeast) | 48 | 36 | 36 |
| Checking fee | $12/mo | $12/mo | $12/mo | $10/mo |
| Overdraft cushion | $100 (Truist Assist) | $50 (Overdraft Assist) | None / SafePass | None |
| Mobile deposit cutoff | 8 PM ET | 11 PM ET | 8 PM local | 9 PM PT |
| AI assistant | None | None | Erica | Basic chatbot |
| Strongest region | Southeast | East + Midwest | East Coast | West Coast |
Bottom line: Truist wins on overdraft protection ($100 cushion beats Chase's $50 and Wells Fargo's nothing), Friday 6 PM close (tied with BofA and PNC), LightStream's no-fee lending nationwide, and Southeast branch density. Chase wins on 48-state coverage and Saturday hours. BofA wins on Erica AI and Preferred Rewards. Wells Fargo wins on West Coast density. For Southeast residents who plan to stay, Truist is competitive on every metric. For people who might move outside the Southeast, Chase's broader footprint is the safer long-term bet.
Still Searching for BB&T or SunTrust Hours?§
If you searched for “BB&T hours” or “SunTrust hours” and landed here — you're in the right place. Both banks are now Truist. The merger completed in 2019, and the system migration finished by early 2023. Every BB&T branch and every SunTrust branch is now a Truist branch with new signage, a new app, and new online banking credentials.
Your former branch likely has the same staff and same physical location — just a new name. Hours may have changed to align with Truist's standard schedule. If you haven't visited since the merger, check the Truist locator for current hours. If you haven't logged into online banking since the migration, you'll need to create new Truist credentials at truist.com — old BB&T and SunTrust logins no longer work.
Branch closures: Approximately 400 branches were closed where BB&T and SunTrust had overlapping locations (common in Charlotte, Atlanta, Jacksonville, Richmond, and the DC corridor). If your old branch was closed, the Truist locator shows the nearest active branch — usually within a few miles of the old one.
Holiday Schedule§
| Holiday | 2026 Date | Status |
|---|---|---|
| New Year's Day | Thu, Jan 1 | Closed |
| MLK Day | Mon, Jan 19 | Closed |
| Presidents' Day | Mon, Feb 16 | Closed |
| Memorial Day | Mon, May 25 | Closed |
| Juneteenth | Fri, Jun 19 | Closed |
| Independence Day | Sat, Jul 4 (obs Fri) | Closed |
| Labor Day | Mon, Sep 7 | Closed |
| Columbus Day | Mon, Oct 12 | Closed |
| Veterans Day | Wed, Nov 11 | Closed |
| Thanksgiving | Thu, Nov 26 | Closed |
| Christmas Day | Fri, Dec 25 | Closed |
Christmas Eve & New Year's Eve: Most Truist branches close early, typically around 2:00 PM. Plan cashier's check requests and wire transfers for earlier in the week — the 2 PM close catches people off guard. Drive-throughs may extend 30 minutes past the early lobby close.
Columbus Day & Presidents' Day: Truist closes on both — same as Chase, BofA, and Wells Fargo. These two Monday holidays create 72-hour settlement gaps (Friday 5 PM to Tuesday morning). Wire transfers submitted Friday afternoon won't process until Tuesday. Only TD Bank stays open on both days, but TD Bank has no branches in most of Truist's territory.
For former BB&T and SunTrust customers: The holiday schedule is the same as it was before the merger. Both BB&T and SunTrust observed all 11 federal holidays, and Truist continues this practice. The only difference: Juneteenth was added as a federal holiday in 2021, after the merger was announced but before it was fully implemented. All Truist branches close for Juneteenth.
Customer Service§
| Service | Phone | Hours |
|---|---|---|
| General banking | 1-844-4TRUIST (487-8478) | Mon–Fri 8 AM–8 PM ET, Sat 8 AM–5 PM ET |
| Fraud / lost card | 1-844-4TRUIST | 24/7 |
| Credit card | 1-844-4TRUIST | Mon–Fri 8 AM–8 PM ET |
| Mortgage | 1-800-459-2070 | Mon–Fri 8 AM–8 PM ET, Sat 8 AM–1 PM ET |
| Small business | 1-844-4TRUIST | Mon–Fri 8 AM–8 PM ET |
| LightStream loans | 1-800-454-4487 | Mon–Fri 8 AM–10 PM ET, Sat–Sun 9 AM–6 PM ET |
Frequently Asked Questions§
What time does Truist Bank open and close?
Most Truist branches open at 9:00 AM Monday through Thursday and close at 5:00 PM. Friday hours extend to 6:00 PM at many locations — similar to Bank of America and PNC. Saturday hours at branches that open are typically 9:00 AM to 1:00 PM or 2:00 PM. All branches are closed Sunday. Drive-through lanes where available often open at 8:30 AM — 30 minutes before the lobby. Hours vary by location; former BB&T and former SunTrust branches may still operate on slightly different schedules. Confirm through the Truist locator at truist.com/locations.
Is Truist Bank open on Saturday?
Many Truist branches are open Saturday, typically 9:00 AM to 1:00 PM or 2:00 PM. Saturday availability depends on location — suburban standalone branches are most reliably open. Downtown business-district branches may skip Saturday. Former BB&T branches that were Saturday-only in certain markets may have different Saturday schedules than former SunTrust branches in the same city. The locator shows Saturday status for each branch.
What happened to BB&T and SunTrust? Are they Truist now?
Yes. In December 2019, BB&T Corporation and SunTrust Banks merged to form Truist Financial Corporation in the largest U.S. bank merger since the 2008 financial crisis. The technology migration — moving all accounts from BB&T and SunTrust systems to the unified Truist platform — was completed in early 2023. All BB&T and SunTrust branches are now Truist branches. All accounts, routing numbers, debit cards, and online/mobile banking migrated to Truist. If you were a BB&T or SunTrust customer, you are now a Truist customer.
Where does Truist have branches?
Truist operates approximately 2,000 branches across 18 states plus Washington D.C., concentrated in the Southeast and Mid-Atlantic. The heaviest coverage is in North Carolina (BB&T headquarters was in Winston-Salem), Georgia (SunTrust headquarters was in Atlanta), Virginia, Florida, Maryland, Tennessee, South Carolina, and Alabama. Truist also has branches in Texas, Pennsylvania, New Jersey, West Virginia, Kentucky, Indiana, Mississippi, and D.C. Truist has no branches west of Texas — no coverage in California, the Mountain West, or Pacific Northwest.
What holidays does Truist close for?
Truist closes on all 11 federal holidays: New Year's Day, MLK Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day. This matches Chase, BofA, Wells Fargo, and PNC. Only TD Bank stays open on Columbus Day and Presidents' Day. On Christmas Eve and New Year's Eve, most branches close early (~2 PM).
What is Truist One Checking?
Truist One Checking is the bank's primary consumer checking account. Monthly fee: $12, waived with one of: $500+ direct deposit, $500+ daily balance, or a linked Truist credit card/mortgage/personal loan. Includes overdraft protection via Truist Assist (negative balance cushion up to $100 with no fee), online/mobile banking, Zelle, and access to all Truist ATMs. Compared to Chase Total Checking ($12/mo, $500 direct deposit waiver), the terms are nearly identical — but Truist adds the $100 overdraft cushion and a broader set of waiver options.
What is Truist Assist?
Truist Assist is the bank's overdraft protection feature. It provides a negative balance cushion: if your account goes negative by $100 or less at end of day, no overdraft fee is charged. If you're overdrawn by more than $100, the standard $36 overdraft fee applies to each item that pushes the balance past the -$100 threshold. This is similar to Chase's Overdraft Assist ($50 cushion) but more generous — the $100 threshold means more transactions get absorbed without fees.
What is Truist's mobile deposit cutoff?
Truist's mobile check deposit cutoff is 8:00 PM Eastern Time on business days. Deposits before the cutoff begin processing that night. Deposits after the cutoff, or on weekends and holidays, process the next business day. Standard daily limit is $5,000 for most personal checking accounts. The first $225 is available the same business day under Regulation CC.
Does Truist have drive-through banking?
Yes. Many Truist branches in suburban and semi-rural Southeast locations have drive-through service. The drive-through typically opens at 8:30 AM — 30 minutes before the lobby — and may stay open until 5:30 or 6:30 PM depending on the day. On Friday, drive-through hours often extend to match the 6 PM lobby close. Saturday drive-throughs may extend 30 minutes past the lobby close. Not all branches have drive-throughs — downtown locations typically don't.
When does Truist direct deposit hit?
Truist typically posts direct deposits between midnight and 6:00 AM Eastern Time on the scheduled pay date. Truist does not widely offer early direct deposit as a standard feature — funds arrive on the date your employer scheduled. If your payday falls on a federal holiday, most employers advance the deposit to the Friday before.
What is LightStream and how is it related to Truist?
LightStream is Truist's online lending division, offering unsecured personal loans, auto loans, and home improvement loans at competitive rates. LightStream existed under SunTrust before the merger and continued under Truist. LightStream loans don't require a Truist checking account — they're available nationwide even though Truist branches are only in 18 states. Known for low rates, no fees, and a rate-beat program.
How does Truist compare to Chase and Bank of America?
Truist's advantages: Friday until 6 PM (matches BofA, beats Chase), $100 overdraft cushion via Truist Assist (more generous than Chase's $50), strong Southeast coverage where it's often the dominant local bank, and drive-through opens at 8:30 AM. Chase's advantages: 48-state coverage vs Truist's 18, longer Saturday hours (1–2 PM vs noon–1 PM), and 4,700 branches vs 2,000. BofA's advantages: Erica AI assistant, Preferred Rewards loyalty program, and 16,000+ ATMs. For Southeast residents, Truist is often the most accessible local option with competitive products.
Official Resources§
Is Your Truist Branch Open Right Now?
Check real-time bank status across 18 states and 78 countries worldwide.